Shipping - Japanpillows.com

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Shipping

Shipping & handling charge
Free Shipping!!!
Freight service

The amount of money for purchase of 60 dollars or less
Registered Air Sall Packt(e-packet)
The amount of money for purchase of 61 dollars or more
EMS: Express Mail Service
It includes tracking & insurance.　

LEAD TIME
It takes 1～2weeks
We will check the item and its availability, we will ship out the item
within 7 working days from purchasing.(Japan's working time).
There may be a possibility that your ordered item may be unavailable
since we have another shop in Japan.
If that happens, we will refund your payment through Paypal.
Example)
U.S.A = approx one week
Australia = approx one week

Duty & tax
Import duties and taxes are not included in the item price or shipping charges.
These charges are buyer's responsibility.
Please check with your country's customs office to determine
what these additional costs will be prior to purchase.

Return Policy
We will exchange damaged, defective, or incorrect shipped items.
If you received such, please save the item and the whole package for inspection.
Please contact us within 7 days after receiving the purchased item.
After seven (7) days from receiving the item,　product is already irreplaceable.
Or if you have used the product,we can't replace the product.

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